Operations Diagnostic
A structured operations diagnostic tool that tells you — in plain terms — exactly where your business is leaking time, money, and momentum.
What is an Operations Diagnostic?
Our Operations Diagnostic is a tool that scores your business across 7 Key Pillars — the same structural framework used by McKinsey's Organisational Health Index, adapted for growing UK companies.
It is an objective, evidence-based diagnosis designed to move your leadership team from subjective observations to a single, data-backed reality.
It moves you from "feeling like things are messy" to having a data-backed view of exactly where the problems are.
"Most leaders find that as the business grows, things start to get messy. Costs creep up, and the team ends up always feeling too “busy”.
Our Operations Diagnostic tool provides the leadership team with insights needed to win back capacity, increase revenue and find hidden savings."
Natasha Ahmed — CEO, Momentum
The 7 Pillars We Assess
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1. Strategy & Direction
Making sure everyone is rowing in the same direction and actually working toward the company's main goals.
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2. Systems & Digital
Checking that your tools & software are saving you time, rather than adding more cost and confusion.
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3. Process & Execution
Moving the "know-how" out of people’s heads and into clear systems to enable growth.
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4. Financial Health
Finding where money is being lost (incl. unbilled time or slow payments) to keep your profit margins high.
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5. Team Infrastructure
Looking at how key stakeholders spend their time and making sure no one is stuck doing the "busy work."
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6. Growth
Reviewing how you find and keep customers to make sure your sales process is reliable and steady.
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7. Compliance & Risk
Spotting potential legal or safety issues early so they don’t turn into expensive problems later.
People-First Approach
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Reliability You Can Count On
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A Focus on Quality
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People-First Approach · Reliability You Can Count On · A Focus on Quality ·
How it Works
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Step 1: Complete Self-Assessment
You and your leadership team complete a structured self-assessment across all 7 Pillars. It takes approximately 45-60 minutes and can be done at your own pace.
Ready for us to evaluate your organisation across 40 critical data points to pinpoint where operational friction is affecting your business health.
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Step 2: We Review Your Data
Your responses are analysed and benchmarked against our Momentum Maturity Scale.
The result is a clear, prioritised view of strengths, risks, and high-impact opportunities—so you can focus resources where they drive the most momentum and profitability.
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Step 3: Receive your Report
Within 5 working days, you receive a full Report that scores your business Red, Amber, or Green across all 7 Pillars, we provide a clear snapshot of what is working, where gaps exist, and which areas need priority attention—giving you the objective clarity needed to align your leadership team on what to fix first.
Who is it for?
The Momentum Operations Diagnostic is designed for business leaders of growing companies—typically businesses with 10–100 people—who know something needs to change but haven't had the clarity to know where to start. It's particularly valuable if you recognise any of these:
You’re growing, but it feels messy and reactive
You're working 60+ hours a week and still feel behind
Key decisions always seem to come back to you
You're not seeing the margins you expect, or the pipeline is slow
You feel like you’re constantly chasing the team for updates or digging through emails
The Investment
The Momentum Operations Diagnostic
Within 5 working days, you receive a full Report that shows you exactly where your business is losing time and money — and which lever to pull first.
Most clients find the Diagnostic pays for itself within the first month by identifying a single hidden cost or unused subscriptions.
Frequently Asked Questions
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Our Operations Diagnostic is a tool that scores your business across 7 Key Pillars — the same structural framework used by McKinsey's Organisational Health Index, adapted for growing UK companies.
It is an objective, evidence-based diagnosis designed to move your leadership team from subjective observations to a single, data-backed reality.
It moves you from "feeling like things are messy" to having a data-backed view of exactly where the problems are.
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The self-assessment takes approximately 45–60 minutes to complete. You’ll receive your full Report within 5 business days after all participants have submitted their responses.
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Traditional consultants typically spend weeks on-site before delivering recommendations—at significant cost. The Momentum Operations Diagnostic gives you a structured, objective view of your operations within a week for a fraction of the price. Many clients use the Diagnostic as a first step before deciding whether or how to engage further support.
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The self-assessment is designed to be completed by the CEO, leadership team, and key stakeholders within the business. You do not need to involve your whole team.
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Every Diagnostic includes an Insight Session with a Momentum advisor to walk through the findings and help you understand which recommendations to prioritise.
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The Diagnostic is currently designed and priced for UK-based growing companies. Please get in touch if you're based elsewhere and interested.
LET’S GET STARTED